Your customers can now use their Facebook Login to post their Ratings & Reviews.
This provides several key benefits for all concerned:
- They display the commenter’s name, so reviews will have greater honesty & transparency.
- This should reduce/eliminate anonymous malicious reviews, that businesses cannot reply to
- Users are also limited to one review per business.
- This should also eliminate “review spam” by business owners or their web marketers.
You may no longer transcribe customer reference letters (often with fake e-mails and phone numbers, since those were not included in written references). Customers must now post their own review themselves using their Facebook account.
TIP: Use the Ratings & Reviews option (once logged in) to invite satisfied customers to post a review!